Privacy Policy
Last updated:
1. Introduction
This policy explains how Gaazzeebo LLC (“Gaazzeebo,” “we,” “us” or “our”), a Florida limited liability company based in Tampa, Florida, collects, uses, shares and protects personal information when you visit gaazzeebo.net, use our free tools or chat assistant, or work with us as a client. We do not sell personal information.
2. Information we collect
2.1 Information you give us
- Contact details: name, email address, phone number and company name.
- Business details: your website, industry, size, project requirements and budget.
- What you write to us: messages, form and questionnaire answers, the answers and figures you enter in our Operations Scorecard and calculators, and feedback.
- Bookings: the details you enter when you book a call through our scheduling provider.
- Client materials: documents, images, brand assets, data and account access you give us for an engagement.
- Billing details: billing contact and address. We do not take card payments on this website.
2.2 The Free SEO & Local Visibility Audit
When you request the free audit, we collect the website address and email address you submit, whether you verified the delivery address, any optional answers you give, and the report itself. To produce the report we read the public pages of the website you entered and may look up public information about the business, such as its search listings and map profile, through third-party data services. We use this to run and email the audit, confirm you can receive it, prevent abuse, improve the tool, and contact you about Gaazzeebo services, including your audit. You can stop those emails at any time by replying “unsubscribe” or by emailing us. In the Revenue Leak Finder, pressing Send my link means you agree to be contacted by Gaazzeebo about your revenue opportunities report and our services, and you can opt out at any time in the same ways.
The Revenue Leak Finder report also asks a few questions about the business: what kind of business it is, the services and cities you want to be found for, and, if you choose to answer, what a typical job is worth and how many enquiries become bookings. Those last two are your own estimates. We use them to show a value per lead in your report and to discuss the report with you if you book a call, and we do not share them outside Gaazzeebo and our hosting providers. Before we buy search data for your report, a Cloudflare Turnstile check confirms a person is using the page. When you press the button that starts an audit or sends your link, we record that you accepted our Terms: the date and time, the version, and the sentence you saw. If you book a walkthrough call, Cal.com passes the audit’s reference to us with the booking, so we can match the call to your report.
2.3 Edgar, our AI chat assistant
When you chat with Edgar, the messages you send are processed by our AI provider, Anthropic, to generate replies, and the conversation is stored in our database with a hashed form of your IP address rather than the address itself. If you give Edgar your name or email address, or ask to be contacted or subscribed to our newsletter, we store that and may follow up. If you also agree to be contacted about our services, we add your email address to our email list, and you can unsubscribe at any time. If you have shared your details, Edgar may remember topics from earlier conversations when you return. Please do not share passwords, payment details or other sensitive information in the chat.
2.4 Information collected automatically
- Device and browser: browser, operating system and device type.
- Usage: pages visited, time on page, scrolling, clicks, the site or campaign that referred you, and page performance.
- Approximate location: country, region and city derived from your connection. Our own analytics store a hashed form of your IP address rather than the address itself.
- Errors: technical details of errors in your browser, so we can fix them.
A visitor ID cookie connects your visits to this website. If you later submit a form, request the audit or share your details with Edgar, we link that submission to the visitor ID, so we can see which pages you viewed and prioritise our follow-up.
2.5 Information we process for clients
In some engagements we handle personal information on a client’s behalf, such as the client’s customer records in an automation or an app. We process it only to perform that engagement, on the client’s instructions and under the client’s written agreement with us. The client is responsible for the notices and consents that information needs, and requests about it should go to the client first.
2.6 Information about other people and businesses
To produce an audit we read public information about the business audited and the businesses that appear beside it in Google search and Maps: business names, addresses, phone numbers, websites, ratings, review counts and public reviews. We get it from DataForSEO, which reads Google, and from our own reading of public websites. Review data can include the name a reviewer chose to show on Google. We do not use reviewers’ names: we remove them, with profile links, photos, the reviewer’s own counts and the review text, before we store review data, and we keep only each review’s date, star rating and whether the business replied. If you believe we hold information about you from this data, you can ask us about it or ask us to delete it (section 9), even if you have never used our website.
4. How we use your information
- to respond to your enquiries, run your audit, and schedule calls
- to deliver, support and invoice the services in your written agreement
- to send the email you ask for and, as section 5 describes, information about our services
- to understand how the website is used and to improve it, our tools and our services
- to keep our website, forms and tools secure and to prevent abuse and fraud
- to meet legal, tax and accounting obligations and to enforce our agreements
5. Email and phone communications
When you submit a form, request the audit, book a call, or give your details to Edgar, we may save the information and email you about your request and about our services and related offers. If you give a phone number, we may call you about your request, a project or scheduling. We do not send SMS or text messages.
You can stop marketing email at any time by replying “unsubscribe”, by emailing us, or with the unsubscribe link where a message has one. We act on the request within 10 business days. We will still send messages needed to deliver what you asked for, such as your audit report, booking emails or project communications.
7. How long we keep information
- Audit requests: Unverified audit sessions are retained for 30 days. Once you verify your email address, the audit and the related lead record may be kept for up to 10 years, unless you ask us to delete them. Contact, conversion and booking records made from an audit or a booking are kept until you ask us to delete them. The internal notice we receive about a request stays in our mailbox until we no longer need it.
- Search and listing data bought for audits: the search results, map results and business profile data we buy from DataForSEO are kept without a time limit, so a report can be checked against what was read and a repeat audit can show what changed. Review data is stored without reviewers’ names, profile links, photos or review text (section 2.6). Google Places data is never stored beyond Google’s place ID and our own check results.
- Report PDFs: generated when you download or are emailed one, and not stored by us. Copies remain in the email we send you and, for a short time, with our email provider.
- Enquiries, chat conversations and marketing contacts: kept until you unsubscribe or ask us to delete them, or until we no longer need them.
- Client project records: for the engagement and up to 7 years after it ends.
- Financial records: 7 years, for tax and accounting.
- Website analytics: Google Analytics keeps data for the period set in our account. Our own analytics records are kept until we no longer need them for reporting.
Except where this section sets no time limit, when information is no longer needed we delete or anonymise it.
8. Security
We protect information with encryption in transit (HTTPS), access controls on our systems and accounts, hashing of IP addresses in our own analytics and chat records (we keep raw IP addresses only briefly, to rate-limit forms), and verification links that confirm an email address before an audit report is released. Our hosting and storage providers apply their own security controls. No method of transmission or storage is completely secure, and we cannot promise absolute security. If a security breach affects your personal information, we will notify you as the law requires, including within 30 days where Florida law applies.
9. Your privacy rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you and receive a copy in a portable format
- correct inaccurate or incomplete information
- delete your information, subject to legal exceptions such as tax records
- object to or restrict certain processing, including for marketing
- opt out of marketing communications at any time
- withdraw consent where we rely on it
To use these rights, use our privacy request form or email contact form. We verify requests by confirming you control the email address, and we respond within 30 days, or sooner where the law requires. We honour these requests from anyone, whether or not a privacy law requires us to, subject to the legal exceptions above.
If you are not our user but appear in data we hold, for example as a business named in an audit report or the author of a Google review, you can ask us to delete it. Send a link to the review or the business page, and we will delete our copy within 30 days unless we must keep it by law.
Residents of states with consumer privacy laws, including Florida, Texas, Virginia, Colorado and Connecticut, may have the rights listed above and the right to appeal our decision on a request. To appeal, reply to our decision with the word “appeal” and we will respond within 45 days.
10. California privacy rights
California’s privacy law (the CCPA, as amended by the CPRA) gives California residents rights over personal information held by the businesses it applies to. Whether or not it applies to us, we offer California residents the right to:
- know what personal information we collect, use and disclose, and why
- delete or correct your personal information
- opt out of the sale or sharing of personal information
- not be discriminated against for using these rights
We do not sell personal information, and we do not knowingly share it for cross-context behavioural advertising. Our analytics providers receive usage information as described in section 3. To record an opt-out or make another request, use our Do Not Sell or Share My Personal Information page or email contact form.
11. Privacy rights in the EEA and UK
If you are in the European Economic Area or the United Kingdom, you have the rights in section 9. We rely on these legal bases:
- Contract: to provide a service you asked for or agreed to
- Legitimate interests: to secure and improve our website and to follow up on enquiries
- Consent: for analytics and marketing cookies, and for marketing email where the law requires consent
- Legal obligation: to keep records the law requires
You may complain to your local data protection authority.
12. International transfers
We are based in the United States, and our providers may process information in the United States and other countries whose data protection laws differ from yours. Where the law requires it, we rely on safeguards such as standard contractual clauses offered by those providers.
13. Children
Our website and services are not directed to anyone under 18, and we do not knowingly collect information from children. If we learn that we have, we will delete it.
14. Do Not Track and browser privacy signals
Our website does not currently respond to Do Not Track signals or to the Global Privacy Control signal. You can still opt out using the privacy request form and the browser controls in section 3.
15. Links to other websites
Our website links to other websites and uses third-party services that have their own privacy policies. This policy does not cover them, and we encourage you to read theirs.
16. Changes to this policy
We may update this policy. When we do, we post the new version here with a new “Last updated” date, and we tell you about material changes by email or a notice on the website before they take effect. Changes apply from the date they are posted and do not apply retroactively to information collected under an earlier version without your consent where the law requires it.
17. Contact us
For questions or requests about this policy or your information:
Gaazzeebo LLC
Tampa, Florida
Email: contact form
Phone: (813) 444-3798